A:Hi, there’s a problem with this stereo. I’d like to return it, please.你好,這臺音響有點問題。我想退貨。
B:What’s the problem?是什么問題呢?
A:The tape player doesn’t work.磁帶的放音裝置壞了。
B:O.K. Do you have your receipt?好的,您有收據(jù)嗎?
A:Yes, here you are.有,給你。
B:Thank you. Do you want your money back, or would you like to exchange it?謝謝。你是想拿回現(xiàn)金呢還是想換一件商品。
A:I think I’d like to just get another stereo, please.我想我還是換另一臺音響。
B:O.K. Here’s a receipt for store credit. Just take it back to the stereo section and one of our salesmen will help you.好的,這是我們商店退貨單的單據(jù)。把它拿去音響部,售貨員會幫您的。
A:Thanks a lot.非常謝謝。
B:No problem. Thank you.不客氣。謝謝你。