A：Hi, I come to pick up my laundry. This is the invoice.你好，我來(lái)取我的衣服，這是發(fā)票。

B：Here you are. We've ironed them for you already. Please check and see if there is any damage.這些是您的。我們已經(jīng)熨燙過(guò)了。請(qǐng)檢查一下看是否有損壞。

A：I'm afraid that a button is missing.恐怕這里掉了顆扣子。

B：I'm terribly sorry. You know we are so busy today and we forget to sew the button back on. Please wait a moment. It will be ready soon.非常抱歉。您看我們今天太忙了，忘記給您縫上去了。您稍等一下，馬上就好。

A：OK, please.好的。

B：Would you like to have a look? Is it to your satisfaction?您看一下吧，滿意嗎?

A：Well, oh my God, there is another problem, I'm afraid. There is still a stain on the shirt.噢，天哪，恐怕又有一個(gè)問(wèn)題。襯衣上還有個(gè)污點(diǎn)呢?

B：It doesn't seem like that. Sorry, sir, we've tried everything, but we're not able to get it off the shirt. It was from the sugar I think.好像不是那樣的。抱歉先生，我們?cè)嚵怂械姆椒?，但是都不能從襯衣上去除那個(gè)污點(diǎn)。我想那應(yīng)該是糖漬。

A：It's been several days now, I am not sure.已經(jīng)過(guò)了很多天了，我不確定。

B：Yes, the sugar was burnt during the dry-cleaning process. And there you go.是的，在干洗的過(guò)程中，糖糊掉了。然后就是這樣了。

A：Oh, that's so bad. I know little about that. Is there a remedy for it?噢，那太糟了。我不知道會(huì)這樣，有什么可以補(bǔ)救嗎?

B：I am awfully sorry. Please tell us about the stains before the dry-cleaning next time.非常抱歉。請(qǐng)下次干洗前告訴我們那是什么污點(diǎn)。

A：OK, I will.好的，我會(huì)的。

B：This is a membership card. You can get a 20 percent discount next time.這是一張會(huì)員卡。下次來(lái)能打八折。

A：Thanks a lot.非常感謝。

B：Hope to see you again. We will provide the best service.下次再來(lái)，我們將提供最好的服務(wù)。