Vocabulary

Customer Service 客服部

vacuum 吸塵器

under warranty 在保修期內(nèi)

A: Hi. This is the Customer Service. How can I help you?

您好。這里是客服部。我能為您做什么?

B: Hi. I bought one of your vacuums from spend-wart. It’s broken now.

您好。我在Spend-Wart買(mǎi)了你們生產(chǎn)的吸塵器。現(xiàn)在它壞了。

A: Is it under warranty?

它還在保修期內(nèi)嗎?

B:I think so. I bought it four months ago.

我想是的。我是四個(gè)月前買(mǎi)的。

A: Yes, it is still covered by our warranty. Tell me the modle number of your vacuum, please.

是的，它還在保修期內(nèi)。請(qǐng)告訴我您的吸塵器的型號(hào)。

B:Okay. The model number is 6594-c.

好的。型號(hào)是6594-C。

A: What’s your address, your name and your phone number?

您的地址、姓名和電話號(hào)碼呢?

B:906 Ottawa street. My name is David Yang. My phone number is 713-786-0234.

渥太華街906號(hào)。我是David Yang。我的電話是713-786-0234

A: Okay. There are two Customer Service Offices in your area. The nearest one is Chadwich and Hacks Appliances.

好的。在您的居住地區(qū)有兩個(gè)客服中心。最近的是Chadwich and Hacks Appliances

B:Could you tell me where the office is located?

請(qǐng)告訴我它的地址

A: Sure. 878 Fennel South.

南費(fèi)奈爾大街878號(hào)。

B:Oh, I know that place. It’s only two minutes drive.

哦，我知道那個(gè)地方，開(kāi)車(chē)過(guò)去只要兩分鐘。

A: You have to call the office first.

您需要先打電話預(yù)約

B: All right. Thank you very much for your help.

好的。謝謝你的幫助。

A: My pleasure.

我的榮幸。